Perdas não técnicas de energia elétrica no Brasil: estimativa, impactos e mitigação

Abstract

This study is justified by the need for a more in-depth investigation of Non-Technical Losses (NTL) in the Brazilian electrical sector, aiming to obtain more precise estimates and assess the financial impacts on energy utilities. Given the constant evolution and increasing relevance of electricity, minimizing losses is necessary to ensure that electrical systems can provide a clean, safe, and accessible energy supply to society. Therefore, with the goal of identifying energy NTL in Brazil, this work encompasses the development of a strategic plan to enhance the management of electric utilities in the Brazilian context, presented through a flowchart named Strategic Management Improvement Plan (SMIP). The purpose of this plan is to reduce NTL and recover the revenue of electricity distributors, initially focusing on achieving “zero NTL and one hundred percent collection” for large consumers in high and medium voltage networks. Subsequently, incorporating a new Commercial Management System (CMS) and related procedures, implementing a system for incident resolution and management of customer complaints arising from poor electricity supply quality, applying new customer service procedures and rules appropriately, and directing efforts toward regularization of supply in areas characterized by high NTL. Therefore, it is concluded that it is important to adopt personalized strategies, taking into account social, geographical, and consumer profile factors in the analyzed area. Additionally, introducing smart meters for large customers and promoting effective management are necessary steps to enhance sustainability in the Brazilian energy sector.