Gestão da qualidade em processos de colheita florestal mecanizada

Abstract

Forest harvesting has been present in Brazil since the beginning of the country's colonization and has been developing ever since. With this development, companies in the sector have had to adapt and look for ways to ensure their competitiveness. The general aim of this study was to identify which quality methods can be used to optimize forest harvesting processes, as well as to improve document and information management for timber contractors. The methodology used was the analysis of data obtained from a questionnaire to understand needs in order to verify the tools that can help companies, such as CheckList, 5w2h, Ishiwaka and the Pareto chart. This revealed the relationship between the length of time the company has been in business and mechanization, the main management and operational difficulties, and thus the opportunities for improvement in the management of forest harvesting companies and improvement in decision­making and advances in processes.