Aplicação do método AHP para a seleção de fornecedores de garrafas para uma empresa do ramo de bebidas

Abstract

The objective of this study is decision­making in a real problem, and for this purpose, a multicriteria method was applied for the selection of bottle suppliers for an industry located in Paraná. The need for reliable suppliers is a constant concern for large companies. However, local suppliers often cannot meet the extensive demand of the company, leading them to seek alternatives abroad. Therefore, the best supplier may not always be close to the company. The objective of implementing a multicriteria method is to select the best supplier among the available options, aiming at cost reduction and ensuring high product quality. In this context, the Analytic Hierarchy Process (AHP) was employed as the chosen method, enabling the identification of an ideal supplier to meet the company's current needs. For this choice, the opinions of three factory managements were taken into account: Quality, Bottling, and Logistics, applying this to four criteria identified as important for the suppliers, and finally selecting the best option among five suppliers. In the end, supplier number 5 was selected according to the AHP method, and conclusions about the study were made.