Estratégias para engajar os cidadãos em cidades inteligentes

Abstract

Smart city development is an ongoing topic of debate in urban discussions due to the continuous rise of urbanization. Cities have had to constantly adapt themselves to become more sustainable and efficient. Currently, there are over 75 countries with smart city projects that employ various methods and tools to gather sufficient data for analysis and decision-making in the best interest of the community. These tools can range from simple applications that display the schedule of garbage truck pickups to highly complex systems like smart cars. For a city to be considered "smart," it needs to possess technologies and tools that enhance the quality of urban life. However, these advancements can only be effective if citizens are engaged and willing to provide their personal information. Such citizens are referred to as "smart citizens." Given that citizen engagement is a crucial factor in defining a city as smart, this article aims to identify the strategies adopted by smart cities to engage their citizens. To achieve this, the Ordinatio Methodology is utilized, which ranks articles based on three variables that are most relevant to the topic. Through a systematic reading of the selected articles, the aim is to understand concepts such as how governments and collaborators engage citizens in smart cities and the challenges that cities face in this process.