Métodos psicofisiológicos de avaliação de UX: um mapeamento sistemático

Abstract

The User experience (UX) is present in the interaction between a user and a system or product. This work presents a systematic mapping to analyze the psychophysiological methods in the context of the usability of computational systems, listing the main works in the literature that use these methods to evaluate the user experience. The mapping showed that psychophysiologi- cal data, when crossed with answers provided by other forms of evaluation, makes it possible to obtain conclusions that can influence the development of systems that aim to provide positive experiences. The mapping showed the relationship between these methods and technologies of artificial intelligence, immersive environments and autonomous vehicles with neural networks.