Desenvolvimento de pesquisa de clima organizacional em uma empresa do setor de reciclagem de Londrina, Paraná

Abstract

Currently, studies on organizational climate, in parallel with organizational culture, have been essential for companies that aim to improve their internal environment. Organizational behavior is a study of how people act in a company, both collectively and individually. It involves understanding attitudes and behaviors and identifying how they affect the organization's performance and results. Organizational climate is the employees' perception of the work environment and the institution. It is formed by several factors, such as leadership, internal communication, working conditions, etc. In this sense, an organizational climate survey was conducted in a recycling company in the city of Londrina-PR, with the aim of analyzing its behavior and organizational climate and proposing improvements for the human resources department. To this end, a qualitative organizational climate survey was used, using the survey methodology. The results obtained, some positive points were found, such as the relationship between workers, and other negative points, such as the physical work environment, which served as the object of suggested actions for improvement.