Programa de gestão e desempenho: impactos do teletrabalho na Universidade Federal do Sul da Bahia

Abstract

This research aims to analyze the implementation of teleworking governed by the Management and Performance Program, focusing on the perceptions of technicaladministrative employees and managers at the Federal University of Southern Bahia regarding their understanding of the impacts, challenges, benefits, and continuity of this type of work, in the context of the institution. For this, a qualitative approach was used, guided by descriptive research and organized as an exploratory case study. The theoretical basis was structured based on scientific studies on the subject of teleworking (history, conceptualization and application in Public Administration), as well as research that dealt with Quality of Life at Work (QWL) and Performance Management, which present assertions related to the central theme. State of the art was also carried out through research into theses and dissertations that addressed the topic of teleworking in the context of federal public universities, with a time frame from 2019 to 2023. Data collection was carried out based on documents emanating from the macro educational system and those produced in the institutional context, as well as the application of questionnaires to administrative technicians and managers assigned to the UFSB Rectory. It was possible to infer from this research that the PGD participants at the Federal University of Southern Bahia are very satisfied with the program and would like it to be definitively implemented at the University. In this sense, they consider that the benefits arising from teleworking, such as flexibility of time and place of work and greater proximity to family members, overcome modality’s challenges, such as low interaction with the work team and the increase in domestic expenses.