Usabilidade e interação com o usuário: estudo de caso de um sistema interno do Tribunal Regional Eleitoral do Paraná

Abstract

User experience in digital products becomes more relevant in a context where users search for quality experiences. In work systems the experience is enjoyable if the product has great usability that allows for the worker to do their job without bother. For this study exploratory research with case study is going to be made aiming to improve the design project of the system Administrative Digital Process (PAD) of the Regional Electoral Court of Paraná (TRE-PR), the design methodology used was the Design Thinking methodology, collecting data with users to better understand their desires and needs, designing in a way that takes these factors in consideration and later validating the results with these same users. The design project aimed to improve the daily life of the court’s workers and therefore their productivity.