Estudo de otimização de etapa de pesca em processo de triagem de pacotes em empresa de logística

Abstract

When processing last mile packages within a distribution center, the picking step wasn’t measured or controlled. Aiming reducing the cost of processing packages, the PDCA Cycle was implemented using process mapping, Ishikawa and fault tree tools to identify opportunities to reduce the need for employees by increasing picking productivity. Using chrono analysis and statistical data analysis it was possible to propose a solution to reduce the amount of picking employees. In an interval of 5 months, a return of approximately 0.7 million reais was obtained, with an estimate of more than 1.3 million reais for 2023. The results demonstrate that the PDCA Cycle and the tools used are robust and effective for optimization of processes related to package processing in a logistics company.