Desenvolvimento de proposta de metodologia para formalização de conhecimento tácito

Abstract

Many of the individual and organizational knowledge – especially in mechanical engineering and related areas, are constituted on the tacit form, which are in the mind of all people and is related to the practical experiences of the individual, contributing considerably to the capacity interpretation and analysis of a particular aspect or situation. However, this characteristic makes tacit knowledge hard to be articulated and replicated without an appropriate mechanism to facilitate its capture and formalization. Thus, this work presents a proposal for a methodology for formalizing tacit knowledge, looking forward to facilitate its dissemination in teaching-learning environments. To develop this objective, the theoretical-practical methodological approach was used with the help of the Scrum framework to synthesize the observations considered. The methodology developed here and called Tácito em Tela, consists of a structure composed of six steps for organizing and planning the content, helped by a checklist developed by the team, in order to systematize the dissemination of such knowledge, thus facilitating the process of capture, formalization and distribution of it. According to the experiment tested by the authors, it was observed that the proposed methodology is easy to apply and promotes immediate positive results, both for the disseminator and for the learner. Finally, it can be said that the objective listed above was achieved.