Notificação de falhas em redes de computadores via chamada VoIP

Abstract

The constant growth of the information technology market, the population is increasingly dependent on computer systems. This applies to various areas as corporate environments, leisure time, health, safety, education and facilities that benefit and improved the quality of life around the world, for example banking systems, hospitals, government systems, colleges, food delivery services and others. Along with the growth of this market, concern with security and support has been quite noticed. Given this reality, the monitoring of network and service failures is essential for the availability of computer systems for as long as possible. The big companies that have monitoring centers available 24 hours a day and 365 days a year. However, most small businesses and midsize businesses have a small staff and resources, typically have difficulty monitoring their networks and services, especially outside of normal business hours. Therefore, this task seeks to integrate two monitoring and support tools on the market, which are: Zabbix (network monitoring tool) and Asterisk (VOIP call triggering tool). Under this integration, the companies may have a higher incident handling rate, it is possible to configure the system (Zabbix and Asterisk) for making calls, and notify one or more users, in the event of incidents.