Estudo do perfil de atendimento e usuários do SUS no munícipio de Dois Vizinhos - Paraná

Abstract

The present work carried out a study on the care provided by the Unified Health System (SUS) in the municipality of Dois Vizinhos, in addition to analyzing, through questionnaires, the behavior regarding the use of the system by the population of the municipality. To carry out the study, data were collected from Basic Health Units (UBS) and Emergency Care (UPA), with the parameters analyzed being the types of care provided, specialized services offered, demand for care, level of care, type of care, support service and physical facilities of each unit. In addition to the infrastructure parameters, the types of professionals working in each UBS and UPA were analyzed. The research was developed in five stages: (1) Exploratory, descriptive and documentary study of basic health care, through data collection from the municipality of Dois Vizinhos-PR, carried out based on data available in the National Registry System of Health Establishments. Health (CNES/DataSUS) and the Brazilian Institute of Geography and Statistics (IBGE); (2) Qualitative study with users who use the SUS, through on-site research using questionnaires approved by the Research Ethics Committee involving Human Beings (CEP/UTFPR) with Certificate of Presentation of Ethical Appreciation (CAAE) No. 64570322.7. 0000.0177; (3) Qualitative study with active SUS professionals working at the UPA of Dois Vizinhos, with on-site application of a questionnaire approved by the CEP in conjunction with the CAAE of stage number 2; (4) Preparation and application of informative materials to the community, with application at CMEI Camila for children and teachers in the afternoon in partnership with employees of the Jardim da Colina Health Center and the academic of the Degree in Biological Sciences Isabela Pierozan Paludo; (5) Analysis and organization of data obtained from data collected on national platforms and through questionnaires. The aim of this work is to recognize the service provided to the single health system in the municipality of Dois Vizinhos – Paraná and, at the same time, to evaluate the behavior of the population of Dois Vizinhos and the region when using the services offered by the SUS. The data collected in the research can be passed on to the municipality's managers and will assist the municipality's administrators and the Health Department as important indicators of how the SUS in Dois Vizinhos is used by the community, being a reliable source of data to be worked on. With the development and completion of this project, it was possible to evaluate the demands for care in UBSs and UPA, in the data collected and analyzed, it was identified that the needs of SUS users were met, with adequate physical structure for care and trained professionals who provide care. the municipality's demand. The information produced in this project will be able to support future studies to monitor the development of basic health care in small municipalities and planning actions and implementation of services to the population by public authorities.