Otimização do processo de armazenagem de milho em uma empresa do estado de São Paulo

Abstract

With the increase in market competitiveness, there was a growth in demand from organizations for alternatives that optimize their processes, in order to improve productivity, reduce costs and win customers for the quality of their services and products. In the Brazilian agricultural sector it is not different. Many organizations need improvements regarding the study of their storage locations, so that product losses are reduced without any impact on their final quality, since the products are exposed to weather, humidity and pests such as fungi and rodents. The management by processes, through its vision aimed at satisfying the expectations of the customer, provides an opportunity to identify inconsistencies in the processes and helps the implementation of improvements in a production process, so that the end customer needs are better met. Within that context the present work presents as a general objective the optimization of the corn storage in a company in the State of São Paulo, with a qualitative approach, where the organization's operations were analyzed, as well as its direct impact on results. Its nature is applied, by using the methodology management by processes in problem solving. Its goals were exploratory, since interviews and bibliographic research were used to deeply analyze the adversities encountered. The search ranked as a case study, where data collected in the company was analyzed in order to identify and interpret inconsistencies in the grain storage process and develop solutions to reduce them, optimizing the process. This work achieved the specific objectives of identifying inconsistencies in the storage process and develop solutions to reduce inconsistencies in the process, reinforcing that the process management can contribute to improve the results of companies in the agribusiness sector.