A utilização de ferramentas da qualidade para categorizar possíveis causas de aparência de desbote em malhas estampadas

Abstract

Companies, in a general context, face some challenges in relation to the quality of their processes, operations, products and services. The quality control sector's function is to apply technical knowledge and the scientific method to ensure that the minimum parameters desired for products are achieved. The present work aimed to study the probable causes of the fading effect of printed parts, caused by the detachment of fibrils after the washing process following the application of quality tools. As a method, process mapping and the implementation of quality tools such as flowcharts, Ishikawa diagram and G.U.T matrix were carried out. The study defined the main possible causes and their priority through the implementation of an improvement process, in which it suggested the type of washing as the main change to be made.