Implementação da metodologia DMAIC para melhoria de processo em uma indústria farinácea no sul do Brasil

Abstract

In 2021 due to the Covid19 pandemic and the war in Ukraine, there was a shortage of raw materials causing some companies to close their doors and consequently observe the supply of products, so companies that maintained their production had to increase their volumes to meet the market. From these challenges, companies need to look for new strategies and methodologies that help to meet their objectives with quality, seeking to meet the requirements of the clients of their processes, one of the methodologies is the DMAIC, widely used for project development in several areas, as it provides simple and objective way to implement a concept for the pursuit of excellence. Thus, the objective of this work is to propose the improvement of the wheat flour production process from DMAIC in a flour industry in southern Brazil. For this, Design Science will be applied to build the methodology, using a literature review based on the PRISMA method, with an approach to the themes of continuous improvement and quality in the agroindustry, in addition to the application of DMAIC. As a result, 37 articles were obtained that supported the application of DMAIC in a farinaceous industry. The main results of applying DMAIC were increased productivity, improved processes and reduced costs.