Servicebook: uma extensão para a contratação via busca direta e avaliação de serviços ofertados por profissionais autônomos ou empresas

Abstract

This work aimed to continue the Servicebook project, aiming to offer scenarios for active and passive searches for services offered by professionals or companies. Initially, the project only included the scenario of passive service search by freelancers, where professionals would apply based on an advertisement made by a client. The proposal addressed in this work was the development of the active search scenario for professionals and service-providing companies. In this scenario, the client searches and initiates contact with the service provider to verify interest in performing the service, and can analyze the price list when available. Additionally, after a service is performed, the client can publish a review of the professional or company. With these improvements, it was possible to offer users a more complete and satisfactory experience, providing a more effective tool to assist in contracting and evaluating services.