Estudo de caso: avaliação e proposta de melhoria da metodologia de controle da qualidade na indústria de tintas Bellcolor

Abstract

Checking and approving products in a production process requires considerable effort and engagement. From receiving the raw material to delivering the finished product, it is necessary to carry out a series of tests and trials. Medium and large companies generally have resources such as research centers, university partnerships and specialized consultancies. However, small businesses face challenges in determining which tests and trials are pertinent. This Course Completion Work (TCC) aims to optimize and propose new laboratory tests and methodologies for quality control in an industry that operates in the production of paints and coatings. To carry out the work, the company was initially described, the production and quality control process was mapped, for subsequent comparison and study with the literature, followed by suggestions for improvements. The result of the work consisted of two suggestions for improvements: the first suggestion is a more detailed analysis of the raw materials used, while the second suggestion proposes the implementation of a traceability procedure. The proposal was prepared based on literature and the company's current reality. A dialogue was established with one of the production managing partners to determine the viability of the suggestions presented.