Integração entre serviços públicos e privados para a prevenção de suicídios: uma proposta de design de serviços

Abstract

This project aims to facilitate the integration and/or exchange of information between mental health professionals working in the private sector in Curitiba and the policies of care in hospital processes of public health in the care of patients with suicidal ideation through the Service Design approach. The goal of the project was to design procedures of contact with professionals who are in the private sector to adapt them to the protocols used by the Health Secretariat of Curitiba. The results of this project were the creation of an Ecosystem Map for the visualization of the care of patients with suicidal ideation within the public health system as a non-tangible form that reveals both the current forms of care for patients who attempt suicide and new forms of services to improve the care of patients.