Proposta de interfaces gráficas para memorial digital do Twitter utilizando design participativo

Abstract

With the growing use of social networks, the processing of posthumous data has been a subject increasingly studied and thought about by companies. All data generated online are digital assets and all these digital assets are part of a person’s digital legacy, which can be transmitted in different ways. Social networks like Facebook and Instagram already have settings to manage digital assets for legacy purposes. However, Twitter does not yet offer this option. To understand how this social network deals with the subject, what people who use it think about it and propose requirements and interfaces for a possible digital memorial, this exploratory research with a qualitative approach uses bibliographic reviews, document analysis, questionnaire and focus groups. With the bibliographical research it was possible to understand how other social networks approach the subject in their settings, in the analysis of the Terms of Use it was seen that Twitter does not have any configuration in this regard and with the questionnaire it was possible to understand that people who use the network they want to be able to choose what happens to their account after they die. With this, through two focus groups, medium fidelity requirements and prototypes were generated for the Twitter digital memorial and from the analysis of the data from these two focus groups, the proposal of the interfaces with high fidelity prototypes was created, uniting the ideas and requirements of the two groups.