Indicadores de serviços urbanos e qualidade de vida: estudo de caso na cidade de Guarapuava – PR

Abstract

The process of urbanization is responsible for several environmental problems, due to population growth and changes in consumption patterns over the years. In this scenario, urban planning is essential to ensure the quality of life and well-being of the population. In this context, sustainability indicators are fundamental tools to monitor and evaluate the evolution of urban spaces. They provide important information on economic, social, and environmental aspects, enabling decision-making by urban managers. The objective of this study is to apply the ABNT NBR ISO 37120:2021 standard to the city of Guarapuava. The standard presents 128 indicators, segmented into 19 themes that encompass all aspects of a locality, aiming to measure the performance of urban services provided and the quality of life of the community. The case study analyzed the sustainability indicators of Guarapuava in the areas of education, health, sanitation, including solid waste, sewage distribution, and water supply. To achieve this objective, data was collected from open platforms of organizations and agencies responsible for managing these services. The case study employed a comparative analysis between the values found for the municipality in previous years and also for the state of Paraná. The study observed the contribution of the indicators to municipal management and the need for standardized data collection required by ABNT NBR ISO 37120:2021.