Importância das normas de qualidade ISO 9001/2015, ISO 13485/2016 e IPC dentro da indústria eletrônica: um estudo de caso

Abstract

The present study aims to evaluate the relevance of using IPC standards in a company in the electronics segment, as well as commenting on its application and the positioning that companies that use this standard have in the market. Also raise the relationship between the norms and the IPC standard in an integrated management system, where the company, object of this study, holds the ISO 9001:2015 and ISO 13485:2016 certifications. This work has a qualitative approach, with the purpose of discovering general and exploratory questions. For the accomplishment, a survey of the state of the art of the IPC standards as well as the ISO 9001 and ISO 13485 standards was carried out. The realization of this study allowed us to understand what the needs of the most demanding markets in the electronics sector are, and what tools exist for an industry of cables, harnesses, and electronic boards to meet them. For this, a survey was made of the benefits that the ISO 9001, 13485 and the IPC standard bring to the industry that is the focus of this study.