Avaliação da acessibilidade do aplicativo Saúde Já: um foco no público idoso

Abstract

This research proposed to study the area of Human-Computer Interaction (HCI) covering the themes of usability and accessibility. Issues related to evaluation, inspection and testing of usability and accessibility were addressed. The difficulty in defining the age limit for classifying the elderly and the projected growth of this population were discussed. The Saúde Já app, from the city of Curitiba – PR was established for evaluation and the specific group of elderly users was the targeted audience. The Saúde Já application is extremely important for citizens of Curitiba, as it represents the entrance gateway to the public health system and serves to schedule clinical and dental consultations, as well as follow-up of vaccination records. The evaluation was carried out using two different methods: guidelines-based review and barrier walkthrough method, which brought results regarding the accessibility of the application in question. It was found that the application does not meet the minimum accessibility criteria (in neither methods applied) and needs improvements in its presentation, navigation and functionality.