Proposta de implantação de práticas da qualidade no setor de bordado em uma indústria de confecção

Abstract

Quality is no longer a differential to be an extremely important requirement for the business positioning of an organization, the search for improvements in products and processes being essential for success. This study aimed to implement quality management practices in a textile manufacturing industry, aiming at optimizing production as well as reducing reprocessing. The small company in question produces caps for the entire national territory and currently does not have the use of tools for quality control. For improvements to occur, it is necessary to use tools, which are the logical sequence to achieve the goal. The work, which is a case study of qualitative and exploratory nature, shows the practicality of the seven basic quality tools, as well as their applications in similar cases, showing that their use at different organizational and operational levels lead to excellent results. After carrying out the study, applying some of the basic quality tools, it was possible to identify the main problems in the embroidery sector and consecutively suggest the implementation of quality practices that make, in general, more efficient processes.