Padronização e controle dos materiais e insumos de uma empresa do setor de eventos no norte do Paraná

Abstract

Quality management in a company is very important and is highly necessary, as it seeks to ensure that all products offered have quality, providing a product safely to the customer and increasing their satisfaction. This research is descriptive, and it is a case study that is based on a events sector company located in the north of Paraná. Several problems resulting from the lack of standardization of processes and lack of use of quality tools were observed. Therefore, this work describes the development of a tool that helps standardize and control production. As a result of the research, it was demonstrated that the tool has the potential to facilitate the company's activities and production, reduce expenses with materials and products, and reduce food waste.