Aspectos que influenciam a prática do teletrabalho por servidores públicos: diretrizes para universidades públicas

Abstract

The telecommuting, when it includes teleworking practice, is an alternative approach as well that can be strategically applied in the public administration. Sanitary crises, reduction of costs or management strategy can influence teleworking by public servants. Due to bureaucratic, cultural, contractual, legal and job activities, the implementation and practice of teleworking can be a challenge to public management. Public universities, for examples, have particularities that influence teleworking in administrative tasks, teaching or research. This study aims to identify and describe the aspects related to teleworking as well as presenting practical implications to its implementation in public universities. The first phase of this research presents the development of the systematic literature review. Then, this study applies the content analysis technique using the Iramuteq. Finally, this document presents results, a discussion on the service aspects of teleworking in the public sector, a conceptual model and a proposal for a set of guidelines for the implementation of this form of work in public universities.