Proposta de mapeamento e padronização de processos no departamento de engenharia de uma empresa do setor elétrico

Abstract

The mapping of process is a managerial tool used for understanding, analysis and improvements of existents process and the implementation of necessary changes or a new process-oriented structure. Thus, the objective of this article is the modeling of the main process of the engineer sector of a company of the electrical sector. Were built flowchart as is e and to be, through of observation of possible improvements. Some of the improvements proposal where the include of checklists and schedule, they should provide fault minimization and rework beyond of process integration. Finally, the mapping of process showed in this article promotes the final product delivery in a way more efficient for the customer.