Desafios da liderança em equipe de diferentes gerações: o caso de uma cooperativa de trabalho médico na região sudoeste do Paraná

Abstract

Human capital is currently the main force of organizations, at the same time, it becomes a challenge because companies are more heterogeneous, having their staff made up of different generations. This is associated with an increase in life expectancy, a higher rate of women in the labor market, greater mobility and access to the market of a considerable number of young people in training. ln this way, the current managers have been dedicated in practices to minimize conflicts taking advantage of the best of the differences between the generations. Thus, they can take advantage of the characteristics and potentialities and promote practical actions that stimulate the sharing of knowledge and experiences, creating opportunities to generate knowledge and organizational learning. However, such factors have required more preparation on the part of the leaders. Thus, the present case study is dedicated to analyzing the challenges and opportunities present in the daily life of the leaders in the management of teams of different generations in a Health Cooperative, located in the Southwest region of Paraná. For the development of this one is carried out a case study of exploratory nature, which was developed through quantitative research and a statistical analysis of the data. Through this the main divergences between the generations is established which has allowed to guide the leaders and managers to the adoption of strategies in order to better manage the teams of different generations. After analyzing the interviews, it was observed that the challenges that the leaders encounter with the team is the lack of commitment on the part of the generation Y, and the resistance to change and the retention of knowledge by the professionals of generation X. Under From this perspective, this study is of fundamental importance for the development of new knowledge, which will allow its author to apply them, and bring them to the professional practice collaborating for the improvement of the processes. It is also hoped that the results of this study as a stimulus to other organizations.