Avaliação de maturidade para a indústria 4.0: um estudo de caso em uma indústria multinacional brasileira

Abstract

The increasing complexity of the economic, social, environmental and technological scenarios in which organizations are inserted generates the need for new strategies to improve the quality of their processes throughout their value chain. The present work uses a framework specially developed for maturity assessment of companies located in developing countries to investigate the technological stage of a Brazilian multinational organization. Pointing out the main direction where the organization should allocate its resources for further growth. The model has seven dimensions grouped into three organizational aspects: Technology, Organization and People. After applying the tool, as expected, it was found that the organization is not fully aligned with the concepts of Industry 4.0, especially with regard to the “Technology” aspect. However, when it comes to the “Organization” aspect, the company under study is quite developed. Thus, it is concluded that the company, is at a level 3 of 5, has the theme “Industry 4.0” widespread within the organization, but needs to invest in the development of technologies that adhere to the data management dimension, and make the decisions. based on data.