Implantação de um sistema de gestão de transporte e otimização do processo de contratação de fretes

Abstract

Today’s industry is increasingly demanding and competitive, therefore, however large a company may be, any possibilities of improvement in their processes could mean fundamental gains in this dispute. Logistics operations are a source of competitive advantage, because it reflects on the cost of the product and the quality of the service offered to the customer. Thus, the implementation of a transportation management system, called TMS (Transportation Management System), aims to achieve the following improvements: cost and rework reduction, better operational and transportation costs control, enabling better management of transport costs. The general objective of the research was to evaluate the gains obtained with the implementation of a TMS in the logistics operations of a large company in the packaging industry. To achieve this objective, a qualitative bibliographic research was used. Data extracted from the TMS itself, and from other company systems, were used to analyze the results, which were proven satisfactory.