Evolução do gerenciamento de processos através da metodologia TPM e os desafios do pós-implementação em uma empresa de grande porte

Abstract

Nowadays Enterprises around the world are researching for new technologies and methodologies procedures that can help them to work focused in people and process continuous improvement. According to this reality, this paper will analyse how Total Productive Management methodology is able to manage and improvement enterprise process highlighting what is necessary to do for to keep results after the end of methodology. The main goal about this paper is related to research TPM daily activities during the implementation. The secondary goals are related to develop new activities and projects to keep actual results identifying what is necessary to keep people committed with the methodology future. To write this paper were used exploratory and library methodology. The used tools were people questionary and interviews. The paper result shows the competitive difference about confiability, innovation and products quality.