Proposta de metodologia para a fase de análise de requisitos de software baseado em práticas de gestão do conhecimento para obtenção de qualidade de software

Abstract

This paper aims to propose a methodology for the analysis phase of systems, this methodology would work directly in the extraction of software requirements. At this stage it is necessary to communicate the system analyst with the customer, who creates problems for the difficulty that exists on the client can convey tacit knowledge, and the analyst understand what was transmitted and to pass on the role in a consistent manner, which may interfere future in software quality. The proposed methodology will use the knowledge spiral, Knowledge Management in practice, as a tool to communicate and relate with requirements analysis, software engineering practice, to identify what and how they should be reported, these concepts would be targeted to reach a quality software, it will be presented to the concept of quality and quality of software through a bibliographic study theoretical concepts and practices of knowledge management, software engineering and methodologies in the area of systems analysis and software quality. Through the study can be seen that the spiral of knowledge is a great tool to be used in the extraction of knowledge and this turned into a software requirements. The modified spiral helps to create a new methodology for extracting requirements. From a theoretical way, because there was no application but suggestions for future work, the requirements will be obtained more complete and satisfactory. Thus some problems that could occur through miscommunication early in the project and would be passed on to other phases of the project are eliminated from the start, thus generating higher quality software.