Transparência e controle social: análise do Sistema Eletrônico do Serviço de Informações ao Cidadão do Governo Federal e suas principais demandas

Abstract

This work aimed to study the issue of transparency and social control of public administration, in order to verify if the citizen develops its social control function of public administration. Through deeper analysis of a transparency tool called E-SIC (Electronic System Information Service Citizen) recently introduced into our legal system from the edition of Law No. 12,527 / 2011 called the Access to Information Act. A scientific study of exploratory and quantitative in nature as his way of approach was performed and is used to measure the secondary main demands by the citizens surveyed data, identifying the profile of the applicants, the monthly trend in the number of requests for access to information, the characteristics requests for information, the themes (areas of interest) requests and the average response time by the Federal Government, aiming thus form a social scenario using this tool in these two years of validity of the said Act on Access to Information.