Qualidade de vida no trabalho: percepções e significados

Abstract

This research addresses the topic Quality of Work Life , and was to analyze the different elements that influence the perceived satisfaction and quality of life at work , all employees of a care agency of the Post Office in the city of Itapevi / SP . To meet the objectives of this research , we used literature searches on the Quality of Working Life in public administration , its fundamental principles , the reality of the Brazilian Post and Telegraph Company , motivation , and the eight criteria QVT Walton , and by these criteria was based on a questionnaire as an instrument for data collection , which was observed by analyzing the data that some factors , such as fair and adequate compensation , the use of capacity building and the total living space had the highest rates of dissatisfaction , and institutional guarantees and social relevance of the work had higher levels of satisfaction.