Levantamento dos riscos de trabalho dos guias de turismo em Foz do Iguaçu - PR

Abstract

The main objective of this work was to perform the survey of work risks of tour guides that provides free lancer work to the local incoming travel agency. The study was conducted in Foz do Iguaçu, west of Paraná state, which are located the Iguassu waterfalls, into the Iguassu National Park and visited by millions of tourists every year. The study was qualitative, being used as the basis of the data acquired, the international airport, transport vehicles and the walking trail of Iguassu Waterfalls. This work aims to seek the work safety of tour guides, being developed by literature search and the risks identification through the visits and monitoring the locals aforementioned also getting information of the own workers. The results showed, ergonomics, physical and biological risks inherent to the professional studied and present plausible solutions to the problems found and appointed by the workers themselves. For efficiency of this work, it depends above all the commitment of workers, coupled with the cooperation of tourism agencies to achieve the security goals and with these results will get the continuous improvement of the safety management, quality in workplace and ensuring a positive image of the company.