Atendimento a cliente através de rede privativa virtual (VPN)

Abstract

This work presents a solution proposed by a telecommunications carrier to provide connectivity between two branches and an array of a contracting company, in view of the need for data communication between the three units. The hiring company is composed of two branches and a head office in the same city, and is the matrix that concentrate the database servers and e-mail, files and Internet access for all units. Presented concepts are used in electrical network design, such as different types of transmission media, equipment, assets and liabilities often used in networks and protocols such as DHCP, Spanning-tree and HSRP. Furthermore, there is the technical description for each scene taking into account the existing standards. We also present suggestions for carrying out the identification and registration of the network. Therefore, there is equipment available for viewing when there is need for maintaining the network and in the event of future changes in their structure. Therefore, this study aims to not only meet the client current needs, but also allow the network can be expanded or changed later.