A tecnologia da informação como suporte ao pequeno empreendedor

Abstract

This paper presents a case study on the implementation of a management system for a computer company located in Curitiba, PR. The goal of the solution is to provide subsidies for the management of the company helping small entrepreneurs in better control and services and customer registration organization. The initial motivation for the proposal comes from the perception detected by the Author that is computer business owner for eight years, where through the knowledge acquired in their undergraduate and expertise, created a management software where you could run your business that was their main source income not compromised by use of technology.This work uses the model of good practice SEBRAE as a basis for analysis. Initially it made a historical survey of the small entrepreneur and then made a comparison with the good practices SEBRAE later raised the technologies necessary for the development and understanding of the system. Thus, it sought that work can serve as a reference for small entrepreneurs as well as to solve problems encountered during the development and implementation of a management system. The work is then completed with the responses to the proposed objectives: whether or not reached, why this happened and how it was achieved.