Análise de uso e satisfação subjetiva de sites especializados na capacitação profissional

Abstract

This article proposes the use of online capacity training tools for Information Technology professionals, involving the evaluation of Veduca site usability, applying heuristic evaluation and a subjective satisfaction questionnaire, based on Ben Shneiderman questionnaire. The survey was useful to identify and highlight the learning forms used by these professionals and the tools they most rely to acquire knowledge. With the search result, it was possible to establish the Veduca site usability problems and identify most used training tools by these professionals. The Veduca tool has been appraised following the ergonomic criteria proposed by Bastien and Scapin, identifying and highlighting the errors found by the use of these criteria. Finally, as a result of the questionnaire, it was possible to reach conclusions of Veduca’s use and non-use, its usability and also conclusions on the preference for other forms of study, whether online or in-person.