Tendências da evolução da TRIZ: diagnóstico do potencial evolutivo de um dispositivo para a secagem de superfícies

Abstract

The identification of opportunities for Product Development is part of the early preproject stages, which are known for being blurry, belonging to the so called Fuzzy Front End (FFE). The Voice Of the Customer (VOC) is largely explored with the intentions of understanding necessities, however there is another side which can be faced as additional to the VOC, the Voice Of the Product (VOP). VOP consists of ideation through an existing product. It can be implemented with the use of a TRIZ tool, the Trends of Evolution (TEs). This paper aims to understand the TEs by exploring it’s development history, approaches and potential uses for Product Development. Through academical research, a methodology is proposed for the implementation of VOP using TRIZ’s TEs, which are applied by a multi-disciplinary team to the analysis of a product for drying clay tennis courts. This analysis allows the identification of evolutionary potential of the system and provides a solid basis for ideation. Results allow not only the evaluation of the product, but also the applicability and reception of the method on a commercial environment.