Diretrizes para aplicação do mapa de fluxo de valor na fase de acabamentos: setor da construção civil

Abstract

In order to reduce losses and bring improvements to its processes, the Toyota Production System or Lean Production emerged. This model influenced several other sectors, including construction, which created the Lean Construction concept. To support the use of its principles, this production system generated some tools such as the Value Stream Mapping (VSM), which is the focus of this study. This work seeks to propose guidelines for the application of the Value Stream Mapping in the construction industry finishing works. For this purpose, the tool was used in the painting and ceramic coating services of a residence, where wastes were identified and then a model was proposed to bring improvements to the processes. With these guidelines, it is intended to create an orientation for those who wish to apply the VSM in the activities presented. The study was relevant for elucidate ways to minimize losses in an industry with work methods denoted as obsolete, wich is the case of construction.