Absenteísmo e rotatividade: proposta de ações para a qualidade de vida no trabalho de trabalhadores da construção civil do sudoeste do Paraná

Abstract

The construction industry is characterized by intense hiring labor with little qualification. These two aspects, coupled with the precarious conditions of the working environment, reflect a lack of commitment with the construction sector. At construction sites, this problem translates into high rates of absenteeism and turnover, resulting in low productivity and quality of work, and generating high costs for construction companies. The use of indicators to determine these indices enable builders to achieve a higher level of demand for the quality of their products and services through the detection of the causes and their control. From data collected in a construction company in the city of Nova Prata do Iguaçu - PR rates of absenteeism and turnover of this company were determined. There were also visits to a construction site to collect data regarding the work environment and employee satisfaction. Later, with the rates of absenteeism and turnover, and the data related to the possible causes for their occurrence, a plan of action was crafted, using the methodology 5W2H where improvements were proposed based on the principles of Quality of Working Life.